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Photo #174072

[Image taken 12.9.21] B&Q, Hurricane Way, Clifton Moor/Rawcliffe, York. The front of this B&Q outlet has had a makeover see: #174070. The disabled car parking remains. It's easy to find (it's on the right as you enter the B&Q retail park), and close to both the entrance and trolley bays. But the pavement stops where the parking
begins (see also: #174314). This means there's no safe access/exit for people on foot, in wheelchairs or for children on balance bikes or pedal cycles who are too young or inexperienced to use the carriageway, between the entrance to the outlet and the extensive network of segregated ped-wheelchair routes in Clifton Moor and Rawcliffe or the flat, accessible links to the rest of the city. How do staff get to/from the site on foot safely at the start of their shift, at the end of it, and during longer breaks?
All those clearly marked disabled car parking bays and no provision for people who use cycles as a mobility aid or who cycle and are less mobile so need more room to get on and off. Where is the understanding that disabled people cycle?
I think the answer is there is no such understanding. There is certainly no provision. These 'wheelbender' racks have appeared. This design has been discredited for decades. They:
- don't support cycles;
- reduce the options for securing a cycle;
- are not accessible for people with mobility issues (you need to lift the cycle in and out);
- cannot be used for bespoke or adapted utility cycles;
- don't work for groups such as families or friends sharing a lock;
- are no good for people with dependants or child or adults they care for onboard who need to be lifted on/off;
- prevent getting the trolleys right up to the cycles (there's no space and grass/mud is difficult or impossible to wheel a trolley on).

And - the most basic consideration given that B&Q is a retail outlet - such racks do not recognise that people have come here to make purchases and will cycle to do so.

These racks do not work for anyone let alone people who have come here to shop... Items may be bulky and heavy. And/or the customer may be doing a big shop of multiple items for a project. This design of rack has no space for panniers, trailers, trikes that are already on the cycle (people in this city use what I call 'York'cycles, for example: #172505, #170277) or which are attached for the purposes of buying items:
#172427, or transporting them: #164539.
Plus grass is not accessible for many people or any age/mobility. It's rough, uneven and turns to mud in/after rain.
The owner of B&Q is Kingfisher www.kingfisher.com/en/index.html The company has a page: 'Responsible Business' www.kingfisher.com/en/responsible-business.ht It says the company has four main responsibilities. The second one listed is 'Planet':
www.kingfisher.com/en/responsible-business/our-priorities/Planet.html
That link says:
We will help tackle climate change by reducing carbon emissions from our business, products and supply chains; and will become Forest Positive, creating more forests than we use by 2025.
The website also talks about reducing emissions and cutting energy use in its outlets and distribution centres.
It says it's: "working to improve efficiency and adopt new technologies so we can reduce emissions from our transport and travel, even as our business grows."
It's forgotten about customers and how they arrive. It has forgotten that customers have consciences and ethics and want convenience. it has overlooked giving customers the choice of how to get here - whether on foot or by cycle.
As more people in this city use cycles that are bespoke or retrofitted to be utility designs the number of cargo cycles will increase. Ditto the number of organisations and companies using cargo cycles for their business. Some trades- and craftspeople who use cargo cycles will want to buy work-related items from B&Q. Some customers will use the cargo cycle they use for work for other trips including to DIY outlets.
Kingfisher needs to include these customers in its modelling.
And to provide cycle parking to accommodate them.

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