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Privacy policy

The location points (start, finish, waypoints) of your journey are sent to the CycleStreets website in order that a route can be planned.

This data is retained so that the journey can be retrieved at any time by entering the route number on the CycleStreets website for web viewing or by entering the route number in apps which support this. Use of the location points as an aggregated dataset may also be used to improve the future performance of the planner, or for transport planning purposes (e.g. network accessibility analysis, or modelling the safety effect of hypothetically removing one-way street restrictions).

Where a username and password are entered in order to save/retrieve account details, these are sent encrypted to the server, and are stored securely without release to any third party.

CycleStreets apps that request access to the user's address book have this functionality purely so that the user can do 'route to address'. Apps do not, and are unable to, upload any such data to the CycleStreets server. This can be independently verified by viewing the source code of our apps.

CycleStreets is operated by CycleStreets Ltd, company number 06948959. CycleStreets is a not-for-profit social enterprise.

We welcome your feedback, especially to report bugs or give us route feedback.

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